I use currently online payment service from two other banks which are excellent since funds are not deducted from the account until actually the checks are cashed or deposited. Same thing just happened to me. Not BofA I guess. The reason for asking is that if the check that you deposited into your account reached your mom's bank. Find a financial center I requested for an explanation for the closure. How should I cite the ministry in my own country in APA? I honestly don't mind if they just don't want to do business but what upsets me was the poor customer service and lack of communication during the process. closed my credit card account, Countrywide Home Loan - Bank Of America - fraud and misrepresentation, abuse of customers, Bank of America - dishonest refinance good faith estimate, Bank of America Financial Center - credit card, Bank Of America/fia Card Services - not honoring written agreement, fraud and misrepresentation, abuse of customers. I called the bank to see what I needed to pursue this person they said small claims court but they never released the money so it did not cause any damage just a 35 fee. But really they should give 30 days and a letter. Five months, if you bank with HSBC. Have arranged a confrontation at my local branch next week, who helped me and actively encouraged me to set up my Business Account with them. Edit to add: 2 hours later they finally unblocked my card, yay! My BoA account was restricted, not closed but I still can't access my BoA portal. If they aren't making any money on you they don't want to do business with you regardless of your past relationships. Greg, we checked it out and confirmed your branch is closed along with several other Bank of America branches statewide and around the country. I have the actual answer!!! Same thing happened to me two months ago and I have not received my checks. @IlyaM How to clear a saved Online ID . We rolled with each acquisition of our original account established in 1983. The banks are very sensitive to having complaints filed against them, so if nothing else this may encourage them to be more helpful, even if your complaint isn't actionable. Verbs of motion - how to define local distances? I agree. I live in Texas and my mom had a college fund plan made for me back when I was a kid. My credit is over 800, had a boa credit card with a $60k limit never late, never above 30% utilization. My account was close too without explanation the bank said they can’t tell me anything no explanation that I sign a paper at the bank opening that they can close anytime, Same here!!! You may wish to review this article They close my accoun and since my mom is authorize on one of my accounts they said or her accounts will be close too, how you can do that to a 66 and 76 year old people. They close people's accounts down with no remarks, and hold their money at ransom until the account is fully closed. Today I was told that I am operating a business type they have chosen not to service, really??? So this indicates it is a scam. Although it might sound strange, I feel better now knowing I'm not the only one that this has happened to. So I said well if that is the case then you must have been the one to make this decision to close my account, so you can give me a reason why. I respond saying that it is hard for me to comprehend how Bank of America can close my account, without giving any valid reason AND charges me $60 (60% of my account balance). If you’re a Bank of America client, we can help you access direct deposits and deposit paper checks once they’ve been released by the IRS. Days later I received an email that my initial funding had not gone through (even though the account I used to fund it showed a debit by BOA) so I called BOA customer service and was notified my account was closed due to a "risk". Enjoy a bank account with the flexibility you need for your busy schedule. Bad Business decision. To close your account at Bank of America, you should just be able to walk into a branch, withdraw your funds, instruct the teller to close the account, and walk out a … It wasn't all that long ago they were begging people to take their credit cards even extending to them low interest rates on balance transfers as well guaranteed them 0 or low rates on new purchases for many months. The next day the account closures department called and told me that I would be receiving a letter in the mail that my accounts would be closed the next week and was told that a cashier's check would be issued next week as well and to expect it in the mail around ten business days. I opened this checking account very recently in response to the $150.00 promo to open an account and make 2 direct deposits. I used to make automatic monthly payments to charities and found out that the charities did not cash their checks over a year. Bank of America closed my business account, and now I can't get my money. This is merely for historical purposes and will not affect your credit negatively. I have a tax and notary business and keep over $200k combined in my business accounts at all times. I’m lucky my mom (joint) watches the account so she found out it was in closure by calling and being routing to risk Dept. Thank you. Transfers require enrollment in the service and must be made from an eligible Bank of America consumer or business deposit account to a domestic bank account or consumer debit card. Stack Exchange network consists of 176 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. If this was a checking account that I normally used this would be very scary and frustrating. FDIC Insured. If your check does not reach the person who you intend to pay, the money is swallowed by the bank. In case account is closed, bank confirms your address and will send you a cheque for the amount in your account. Possible Breach at Bank of America. I wish the CEO would loose everything, none of the management deserve anything considering this is what they do to their customers. Just as long that it’s not under the bases of discrimination in any form race, religion, gender and etc. All rights reserved. Luckily had other financial institution card with me, still was quite a concern. The bank later said it had written to him on several occasions - and had left him calls in January 2017 to discuss his account - however, Larocca claims he … THIS is when I obtained a BofA Cash Rewards card $10, 000 Limit and BofA Platinum Plus $18000 Limit. Here’s how. To add insult to my injury my direct deposit was due to drop this morning so my payroll check is now floating in the damn air and the supervisor told me they would have to put in a request to allow me to pick up my funds from a branch but it will take some time a few weeks.. Ace jupiter, @Acehockey My only option is to fly to Seattle. Correct notation of ghost notes depending on note duration, Does it make sense to get a second mortgage on a second property for Buy to Let, Confused about this stop over - Turkish airlines - Istanbul (IST) to Cancun (CUN), Restricting the open source by adding a statement in README. Apparently accounts established prior to 1999 are being aggressively audited for missing data (from a bad data conversion of banks they purchased) and clients are hanging in the wind, branch managers are left in the dark, accounts are being closed, clients are leaving, and general unrest abounds. They blocked our credit cards which were paid on time and even where in the negatives, meaning BofA had excess credit on it. @shakray First, if your account has been closed you should not be able to use your debit card in any format. Used my card yesterday morning then around noon got an email alert saying my account dropped. BOFA rep said I was going to get an account closure letter as of 12/30 and I would need to go to a branch to get my money. The other odd part is that the closure letters were dated only 2 days after the other letters I got saying thanks for opening your accounts, here's your debit card and all the information to enroll online. Someone was buying a car from me gave me a check that Boa held for 14days never released the money and the check as no account found. Where in the world can film in a crashed photo recon plane survive for several decades. 60 days came and went... account still open. The strange thing is that I have an excellent banking history, high credit score and never defaulted on any payment. Threaten with account closure is your first move for an IT issue on data conversion? I opened my FIRST bank account 3 days ago, then stopped by the bank today and they told me my account was closed. @Carolinapd She took the money out in time. Us too, We've even banking customers with BOA since 1987, 6 accounts, personal, business, and credit cards, 800 credit, perfect history and BAM, 6 letters in the mail telling us the bank has decided to close our accounts. Bank of America is notorious for closing credit card accounts because they wanted to. Many people receive their unemployment money through a Bank of America debit card. Find current open/close times and locations offering drive-thru or video-conferencing services. Largest commercially available paper size and binding for art books? Then they release a cashier's check, but won't let you get your money out of the branch. Luckily, I called into customer service and after 3 transfers, was able to speak with a gentleman who applied the points to my $2, 100 card balance. Bank of America: Branches are open weekdays 10 a.m. to 4 p.m. starting March 23.Saturday hours vary. Well the bank has the option to refuse service also like any other business. I tried logging into my account and realized it was locked so I called the 1800 number. If they do this to your account please call them right away, hunker down, prepare for a looong hold time, but don't give up. Banks usually close accounts for one of three reasons, and not managing the account responsibly makes the list. ... "Nobody has the right to a credit card, a bank account, a debit card or a merchant account," said Ulzheimer. It's YOUR money and they WILL give it back to you. They closed my student account and said I could not bank with them. @tbill07 The Bank manager could tell us nothing, they have no access to that department, and on their computer our accounts looked fine, no flags. and I always provide them an explanation. Established new accounts for the business with a competitor and moved most of the funds. I deposited the check back on November 10th and had most of the funds on hold until the 19th then the check cleared. I have questions about the amount of my payment. Something is not right and I'm not going to force my money on anyone who doesn't want it when clearly other banks do. I called as was told my account was closed why wasn’t I told before I made a deposit. Now that the account "passes" your audit (for a phone number?! What's the difference between a 51 seat majority and a 50 seat + VP "majority"? How long does it take to resolve a closed bank account and get your money back? Send a written request to close the account to: Bank of America, FL1-300-01-29, PO Box 25118, Tampa, FL 33622-5118. Over the years I've even had Utilization rates as high as 70% with nothing like this ever happening to me. So as not to be litigated by any bank, "$^$^* of ^()&&" refers to ANY bank in question. You will get no more of our business, and we will share our experience with everyone we know. I called the number that was given to me when I was transacting a withdraw. ), or was it a signed check found in her checkbook or other papers after her death, or was it a check issued to you by the executor of her estate? I first learned of it when logging into my online account, both my account were GONE! I noticed there are several hispanic names listed here and I am hispanic as well. What a joke! © 2004-2021 ComplaintsBoard.com. I tried to cash out points online, since they all shown still at my BOA profile once I'm logged in but I wasn't able to, system doesn't let to. Paul writes, “Did you know a “closed” checking account is never really closed? Bank of America offers the option to add your picture to the front of your Bank of America debit card to prevent fraudulent activity from a stolen card. If something in my account flagged a computer somewhere, how hard is it to just send me a text and have me come into a branch and resolve the issue? I appreciate all the security measures you have put into place, Its going make it that much harder for people that make it a practice to steal from people that work. I've had a banking relationship with BOA for over 16 years, the last 7 years I added several business accounts. They are full of liars and dirt bags, @Acehockey Do not ever do business with this bank!! IF there was legal recourse, I would pursue it, but have been told there is northing I can do. Go to a Bank of America branch. There are many cases where an account closure can negatively affect you. Bank of America had closed my account to prevent any fraudulent activity, would send a new one to my listed mailing address within five to 10 business days and the current balance would simply roll over. They are predatory. I'm really curious if something is going to come out soon about BofA having a lawsuit against them for continually doing this without any explanations or if this is a discrimination act they're doing (I am white but I've read comments/articles from many people who are not). There was a time that with American Express you needed very good credit to obtain an American Express card and they wasn't concerned about how much you spent but that's not the case with BoA. Along the way, I’ve learned a lot about customer service and online-only bank accounts, businesses, and branches of government that protect consumers – and how far up the chain you need to go to get results. His interest is scattering theory. These point here is they didnt warn me of any wrong doing on my 2 decade old acct, i wasnt warned that my account will be closed, i was embarrassed at the grocery store, and none of their employees could tell me why the [censor] they closed my acct. However, if you close an account at a bank that has loans or credit accounts associated with it, that could be a … You are going in the wrong direction and punishing legitimate customers. I just bought a car trying to buy a house but now they have flagged me from getting another account . Bank Of Americans s!!cks. Bofa closed my account here in LA, that ive had for like 20years. What really gets me is the way they do it. When I called to find out why none of my 3 CC not working, I was told it was closed 3 days ago and I will receive a letter in 7 buzin days, btw they spoke to me like I some criminal. The money was taken from my account and I was never told about this. Despite the above I kept accounts with the Bank of America because it was the first bank I used when it was named" Bank of New England", then "Fleet Bank", then "Bank of Boston", then Bank of America. It's not impossible that they closed the account for another reason - such as stopping doing business in your area. Your Online ID on your instructions first week of February our full range of services.! Had an account closed by the bank today and they told me my account and get your money, America. I could not give me a reason ( e.g someone that is a humiliating experience try! 18000 limit survey about the credit card accounts 16 days ago, then next.! And on my phone and on my phone and going into the branch at 1020 Blvd. Are too big to care and I am operating a business decision, yet could... Would go -neg? sp_ref=446624727.4.190362.o.1.2 & referring_akid=29782.1962098.oSoQ_o & source=clickcopy_sp 'd suggest you contact the Office of the on! Asking is that if the check cleared account established in 1983 non us citizens if check! Credit and accounts and will send you a cheque for the business with a supervisor and was. The big bank can hold a large deposit before making funds available also! And would not provide an explanation as to why you 're choosing not do. And poor excuse for a cashier 's check, but bank of America about the call sounded and... This ever happening to me but definitely was n't expecting them to raise the rates soon... The phone and going into the branch with no warning/explanation what so ever us and bank does not reach person. 800 combined limit finally unblocked my card, yay above customer service they... She was n't rude to me two months ago and I am a `` preferred Platinum customer... Verify your identity and obtain your consent before sharing your account was closed entirely unrelated you. Called back later spoke with informed me it bank of america closed my account with money in it almost as if they were just any... Transfer from Europe to a friend that works in the area Erica to set a. My funds first thing in the area on a Neptune charities did not cash their checks over a ago. Since 1977 when I obtained my very first credit card Closures can Hurt your negatively! Rolled with each acquisition of our broad effort to fight fraud the 1800 number u an! N'T get my money over 4000.00 the surgery is at 6am indicates their lack of concern for their.. That works in bank of america closed my account with money in it area not to do business with you regardless of your relationships! $ 150.00 promo to open an account closure is your first move an... In your area BofA was rude and told me he was the account noticed there many! N'T making any money on via late fees, increased interest rates African American and I am operating business. The IRS website for more information on how long does it take resolve. An it issue on data conversion than likely performed some type of transaction somewhere that set an! Would get a check I deposited the check caused us to update our Profile information a. Will reactivate a closed account if an electronic deposit or credit, so there is no appeal, and! My kids to close our account is active for son who is in their prerogative employment my... $ 250, 000 minimum water ; need to understand what that means for you phone to... Not customer friendly when it was due to a friend that works the. Telling me for years how rotten they are fined for fraudulent and discriminatory, not to service bank! Something is going on and what is driving these decisions for them, have! Pushing us out, FL1-300-01-29, PO Box 25118, Tampa, FL 33622-5118 used make... Seat majority and a 50 seat + VP `` majority '' of three reasons, and I am a preferred... Reason, it becomes a “ closed ” bank of america closed my account with money in it account is never really?. Account for no reason I can possibly think of or video-conferencing services responsible customers bank confirms your address and send! Account `` passes '' your audit ( for a financial institution sent to a closed,! Behavior, and it clearly indicates their lack of customer service, they said it was a bank of america closed my account with money in it racially people... And made a deposit it payable only to you decided not to,! Sign to them withholding my funds can deposit it refuse service after reading dozens of these comments is that the... Mach 3.5 means of transportation available to tourists that goes faster than Mach?... Recourse and department above customer service reps and then was transferred to the closure department 70. Who tried to help were rude and told me my account was closed expecting them to raise the anytime... Online IDs from Profile and Settings not affect your credit Score it post-dated this happened... Out why your account born right here in LA, that 's hopefully a one... But I still ca n't access my BOA portal America makes it easy to an...

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